HELP CENTER
Quick answers about private transfers, day tours, booking and travel from Dubrovnik. If you do not see your question, message us on WhatsApp—we reply fast.
The fastest way is WhatsApp with your date, pickup address, flight number (if airport) and number of passengers. We confirm availability and send clear pricing.
We focus on private tours and private transfers so you can choose timing and stops. No crowded group bus schedules.
We pick up at hotels, apartments, the airport (DBV) or the cruise port—wherever is safest and practical for your location. Exact pickup details are confirmed before the service.
Share your flight number. We monitor arrivals when possible and adjust pickup time accordingly within reasonable limits.
Many routes are quoted as “from” prices because group size, vehicle class, season and extras can change the final rate. You always get a clear quote before confirmation.
Payment options depend on the service type. We explain available methods in the booking message so there are no surprises.
Yes. Private day tours are flexible within time and distance limits. Tell us your priorities and we propose a realistic route.
Yes. Cross-border tours require valid travel documents. Visa rules depend on your nationality—ask us if you are unsure.
Cancellation terms can vary by season and service type. Send us your booking details and we will confirm the policy that applies to your reservation.
Child seats can be arranged when requested in advance (age/weight helps us choose the correct seat).
Tell us the number of suitcases and cabin bags. We match the right vehicle class so luggage travels safely and comfortably.